Parts and Services for the Automation Industry
Corporate Information Technology Services
Systems Engineering/Service/Support - Thorough and Complete, Only from CITS!
Buy a part from us or get yours repaired! If there is no price, call for a quote, (651)442- 9044.
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HVAC Automation Systems > Enterprise Buildings Integrator
Enterprise Buildings Integrator System
This system was introduced by Honwywell after they had introduced the Exccel Supervosr Integrated system. This last was an integrated front end for many of Honewywell's older systems and was based on the Windows platform. It was just a natural growth from there to introduce the integration to the next level and bring in the other vendor system controllers into this new front end and then change/add/modify the latter to accomodate the new controller funtionality. Accordingly the software is quite quite extensive and comes with many programming options and interface configurations. The training load and curve to master this syem is quite steep. But CITS has every aspect of this system covered by one or another class. This system is not sold. It is an installed sytem only although there is not any earth-shaking complexity to install it. The documentation is extensive and can be done by a persistent customer. CITS can istall/support this system for you no matter what the size of your operation. You will of course purcahse this software and the relevant controllers. CITS can then take it from there.
The sytem basically allows you to interface with all types of controllers out there via what they call a channel/point configuration. Thers are of course many channels depending on the vendor of your controllers but in the main Honewywell will install 3 main channels and the controllers on them. The 3 main channels are as follows:
1. The proprietary channels such as the Honeywell C Bus or the L-bus suppporting the XL5000 and Deltanet Excel Plus controllers respectively or the Jonson controllres via the Mod Bus or other proprietary controllers.
2. The Open channels such as the Echelon Lonworks channels supporting the Lon Mark controllers from any vendor.
3. The Bac Net controller Bus for any Bacnet controllers.
Once ther channels are configured the points are configured in a fairly straight-forward fashion. But the points can be configured in great flexibnilit only for the native controllers (the Excel 5000 controllers). For others, a simplified approach via "point servers" is used. Undert this mecahnism only the point value/status is configured and installed on a graphic for visibilty and direct contrl. Other technical attributes of the point are not programmed although in some cases they can be. The idea is to configure the sytem as quickly as possible and deliver the system in short order. But the very to heavy software nature of the interface allows for more communicatiojn failures, breakdowns and anomalies. The system has already gone through several revisions.
The system dependa heavily on the proprietary buses to IP connectivity and a down network can result in a non-functional front end. But luckily the down line controllers will continue to function. The sytem is web enabled but that can also expose it ot serious hacking. Please do not put your EBI servers on the net since hackers can get through even through the industrial strength fire walls. CITS advises that the sytem use its own independent local TCP/IP network independent of the customer IT network. CITS can configure all networks required for this system. The system runs on the Windows Server 2000, 2003 and 2008 platforms. CITS can configure all of these servers.
CITS has all information on this system and all of its documentation and other tools used to install, service and support this system. CITS can also reapiar all hardweare on this system and has stock for all of its pars. CITS can provide all services for this system including training and reprogramming it from scratch.
CITS Advisory 1
Some or all parts for the down line system may be obsolete and hence the current stock is not cheap. But CITS has in stock every item for this system. Parts available for this sytem are searchable on this website. All items are available immediately. The prices are subject to change without notice for understandable reasons.
CITS Advisory 2
It may appear that the cost of some of these items is pretty expensive in some absolute sense but CITS advises that even at the current prices the items are well worth it since otherwise you will be looking at repalcing the system or upgrading it or you will end up using a lot of time searching for the items. CITS recommends immediate attention to your system and offers repair/replacement for every item in this system in short order. This way you can save tens of thousands of dollars. Please, remember that even migrating just one air handler can cost over 20 thousand dollars if not more. This is because all programs will have to rewritten and new hardwar/wiring installed and a new front end used. Please call a CITS engineer to get more information and a recommended path for your migration. Please, use a safe and economical approach for your site.
In the fianl analysis, use the cuurent system, reapair/service it as long as necessary and produce the money for the replacement in the long run.
Always use a safe and economical approach and not just what is technically available. Because the latter may be exciting but may not be justifiable for your business.
CARE - Dell OptiPlex GX100 Engineering PC
Dell Engineering PC with CARE 1.5.xx, Evision 3.0
Bus Repeater Board for the MCEL System
EBI Engineering PC R200
Dell Engineering/Training PC with CARE 1.5.xx/E-vision and EBI R200 Test Software installed.
RS485 & Display
Automation/Fire Alarm Systems Engineering Specialist
Phone : (651)442-9044
Corporate Information Technology Services
1901 Lexington Avenue N
St Paul MN 55113
Send Questions and inquiries to:
Thanks for visitining!
Your item may be repairable!
Before you buy a new item, please call us. Your item may be repairable. The way an item is repaired at CITS, it virtually becomes a NEW ITEM and takes a new lease on life. Some companies have this idea that they need to use new items only. But the fact is that new items may not be available and moreover they may be so expensive as to be prohibitive. We can reapir your item instead or sell you a rebuilt one that will perform just as well, if not better. We can also configure the part for you right at your site. We have all tools and documenttion to do that. Even if you do not have your site database and/or others may have given up on your system, we have the tools to work with your system and we will and can help you.
If you want to find out if an item is repairable or not, simply put the word "Repair"in front of the part number and use it in our Site Search Box. The website will tell you if the item is repairable or not. If the repair information comes up, the item is repairble. If the search engine finds nothing then the item is not repairable and you will need to purchase one.
In that case call (651)442-9044 and arrange for your purchase. If the item is repairable, follow the links provided to schedule your repairs.
Your System is Fully Repairable!
Hold on there! Before you opt for that costly upgrade, look at the options. Your system may be repairable and capable of full operation for many more years. Call CITS, (651)442-9044 for a full analysis of your system. We can send an engineer to your site to evaluate your system in short order. We can reapair just about all Honeywell systems or we can re-program/re-engineer them to your new specifications so that your system is more in line with the changed usage of the site. Call (651)442-9044 to schedule a site evaluation service. You will be pleased with the result!
We evaluate your current system right on your site and submit a complete report that spells out what your system is capable of doing, what it will take to make it do that and whether the current functionality is close to what your current needs are and whether or not you need a new system or an upgrade is in order. This detailed report can only be completed by a CITS professional. The cost of this service is a mere $1590.00 and includes all expenses. The site visit is typically a one day affair and a site person knowledgeable about the geography of the site must be available for one day. You can schedule a site visit at any time by calling Riaz Hussain, (651)414-3096 or (651)442-9044, Mobile. You can also email the engineer, firstname.lastname@example.org. Your report will show all your options and also show a particular recommended solution that will be the most cost effective alternative. Did you find what you were looking for? No? Did you call me? Please call me. The phone is ON 24/7/365, (651)442-9044.
Your Problem Resolution is a phone call away! Call CITS Today for your problem resolution. Are you looking for a hard to find part? Need a repair job done? Call CITS for any and all problems. Call (651)442- 9044. Call any time.
CITS Repairable Parts List
This is just a partial list of most commonly repaired items and is not meant to be exhaustive. If your item is not listed, please call (651)442- 9044 for repair availability/information. All repairs prices are subject to constant change and cannot be listed. To schedule a repair, call (651)442- 9044 or click HERE.
You can also use the System Search Box on this website to to find if a part is repairable. When the item is found, the description will state if it is repairable. If it does not, then you may have to purchase the item. Also check the Repair Tips paragraph, supra.
The CITS Difference (More of them!)
1. When they say they are out of stock, we have them in stock.
5. Can they configure/install the part they are selling you?
11. Do they have to call "somebody" before they can answer your questions?
13. Are they "sourcing" your part? Looking/surfing the WEB over and over again?
19. Can they deal with your system or are they calling a "service provider" or another "expert"?
20. Are they calling "original supplier/installer" for help with your system?
22. Did the original supplier supply all the software/documentation and databases for your site?
23. Is your vendor able to work with your system without any documentation or database?
CITS will free you from all these problems and many more, once and for all. CITS will get you a maintenance system that will cost you next to nothing.
CITS will free you from the endless searching on the internet for your problems and the agony that goes with it.
CITS takes the guess work out of the trouble-shooting business.
CITS Circuit Board Repair Services
You will be sending your part to them. They will not know what to charge you since they probably have never seen the board before or know what that board does.They will then look for the schematrics or other drawings for the board and check the resisters and other components to see they are in place. If not, they will order those parts from a local electronics store and sodder them on the board. Depending on what time it takes to get the resistors and diodes and other components on the board properly attahed they will send you an estimate that will look very prefessional. When the board looks pretty good and close to all the pictures as to what it should look like or the specifications for the board if they have them, they will send it back to you. They will not be able to test them in the NATIVE system since they will not have any labs or systems runing to test them. Or they will not have have any diagnostics program to live-test the board. When the board gets to you there is only a 50/50 chance that it will work and can actually cause damage to the rest of the system and it may even smoke! Then you would be on the Net again to get your money back and there will be a whole bunch of emails going back and forth before you get your board back, let alone fixed. And if the board has firmware on it, they will most cetainly destroy it. After you get your money back and hopefully the board (now probably) unrepairable, you will start the the whole process again. Then why Don't we Use CITS Repair Services, the most advanced in the business! Send the board to CITS that has an upfront repair price, no matter what the problem with the board. Leave your firmware on the board, it will be safe. We have more copies of ALL firmware. You don't need to worry! Your board will be tested in an actual live system and with our own special diagnostics programs. No one else has those testing tools! Your repaired board will not smoke! We will give complete technical support with the board. We will configure it for you at your site for additinal charges. We wil get the board to do what it is supposed to do. We do a 72 hour burn-in of the board. When it leaves our LABS it will be rock solid. You can count on it. If it does not work we will show you what else is wrong at your site and we can hunt that down with an on-site test and checkout service. We can show you our repaired board working to prove that there are other problesm at your site and that you can always schedule a site test and checkout service before starting to send in parts for repair that actually may not need any servie or repair! If your board is functional in our labs we will charge you a testing fee of only $99.00 and return the baord to you. We will then advise you to schedule a site test and checkout service. This will, incidentally, also show that someone at your site is trying to do what we call a shoot in the dark test and checkout service and sending in parts for repair that are not the problem at all! Please let us do the right service for you. We are equipped for that. Most service providers are not equipped to do that. They can do hardware replacements only. You will not be wasting money. You will be saving money and actulay time which is even more valuable than money! We will repair the board no matter what the problem unless it is shorted or is unrepairbale, a rare occurence. We can re-program and configure any board that you send us. We know all about all the boards that we repair.
Click here to start the Simplest Repair Protocol on earth!
Riaz Hussain, Automation Systems Specialist
What's the question I didn't answer, and what's the problem I didn't solve!
Call Me NOW (651)442-9044!